The CVV is a Card Verification Value.
This can be found on the back a Mastercard or Visa
and on the front of the American Express.
Card Verification Value
The CVV is a Card Verification Value.
This can be found on the back a Mastercard or Visa
and on the front of the American Express.
First National Real Estate - Magnetic Island - Holiday Homes Terms and Conditions
Please read carefully
Your holiday property is available from 2pm on the day of your arrival with a vacate time of 10am on the date of your departure as shown on your booking confirmation. First National Real Estate Magnetic Island is open between 9am and 5.00pm, 6 days per week. If special arrangements are required for collection of keys after hours these arrangements must be made prior to you arrival.
For all bookings 50% of the tariff plus an administration fee of $35 is required as a deposit to confirm the booking and is payable within 48 hours from the date you made the booking. Balance of all outstanding monies is due fourteen (14) days prior to your arrival. Payment may be made by bank cheque (made payable to First National Real Estate -Magnetic Island ), money order, EFTPOS, MasterCard, Visa, ( please note that Credit Card Payments attract a fee of 2%), direct deposit or travellers cheques (AUD).
With the high demand of annual Easter & Christmas re-bookings, First National Real Estate - Magnetic Island has adopted a policy whereby if you wish make your re-bookings during your present occupancy you must confirm the re-booking with the required holding deposit of $200.00. You only hold the right to re-book the same property for the corresponding dates in the following year until 5.00pm on the date of your departure. For Easter & Christmas re-bookings, the balance of the 50% deposit must be paid by 31st July with full payment due by 1st February for Easter bookings and the balance of the 50% deposit by 30th April and the full payment by 1st November for Christmas Bookings.
LINEN
Linen is provided to all of our properties. All properties are offered in a clean and tidy condition before arrival and will be cleaned after your departure. However, it is your responsibility to wash clean all crockery, cutlery and cooking utensils and stow prior to your departure. If there is a barbeque on the premises it is your responsibility to make sure that it is cleaned after use. Should the property be left in a undesirable state after departure and excessive cleaning is required, then you will be charged for the additional time it takes to rectify the property to a clean and tidy state.
Most properties are supplied with Commercial Grade Hygienic Linen which is supplied by the Magnetic Island Laundry. It is our policy and that of the laundry that none of their Linen is to be washed by Guests. Any Linen that has been washed or badly soiled will have to be replaced by you the Guest. Such replacement will be required immediately so as to prepare the property for the next Guests.
CANCELLATION POLICY
Each holiday property is equipped for a specific number of guests. It is against Health Department regulations for more persons to occupy a property than there are beds to accommodate them. No mattresses, tents or caravans, or more cars than the property accommodates are allowed. If a property is reported to be overloaded, the tenants will be asked to vacate with no refund made. If required, we can arrange cots for young children at an additional charge.
PETS
Pets are generally not allowed, however, we do have a number of houses that will allow a dog or cat at an extra fee.
GARBAGE
No liability is accepted for any injury, debt, damage, loss, delay, expense or inconvenience caused directly or indirectly by events beyond the agent or owners control. No responsibility is taken for guests personal property left on or near the premises. It is recommended that guests take out personal property insurance or adequate travel insurance should any unexpected situations arise before or during your travel period.
All guests are responsible for any loss or damage arising from breakages or other damage to the unit or common property during their stay, including any additional cleaning, removal of excess garbage, repairs or replacement of items in the property. All properties are privately owned. Please respect the owner's property and do not move furniture around. A fee may be charged should this occur. Do not move items from property to property.
Our staff will describe the premises, position and furnishings to the best of their ability and in good faith. No responsibility or refunds for alleged misdescription can be accepted.f
If keys and/or remotes are lost you will be responsible for the changing of the locks and 3 remotes (if applicable) and the cutting of 6 new sets of keys. Should a guest require duplicate keys after hours phone 0427 785 468 or 0428 785 012. A $35 cash service fee is applicable. If no spare keys are available, tenants may be liable for any costs involved in gaining entry to premises. The keys are your responsibility so please take care of them.
Unfortunately, as our units and homes are so widely spread we are unable to deliver messages. However, any messages given to us will be placed on our message board at our office at 21 Marine Parade, Arcadia. Mailbox keys are not supplied. If you are expecting mail have it directed c/- First National Real Estate - Magnetic Island 21 Marine Parade, Arcadia Q 4819 and check every so often at our office.
Left Items - if requested we will endeavour to recover and return items of value inadvertently left in your holiday property, but take absolutely no responsibility for the recovery or return. Postage, packaging and the cost of sending out a staff member to search for the item will need to be paid in advance; a minimum cost of $20.00 applies.
Low value items found will be held for claiming for a maximum of 2 weeks and if not claimed will be disposed of.
Website Disclaimer
First National Real Estate - Magnetic Island has endeavored to maintain the accuracy of the content with this site, however from time to time, aspects of the content may be out of date. Certain information is provided by others including landlords, and for that we accept absolutely no responsibility for its accuracy.
First National Real Estate - Magnetic Island, and any representatives, makes no warranty, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, and freedom from infringement, nor assumes any legal liability or responsibility, for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, in any of these materials. First National Real Estate - Magnetic Island, and any representatives, specifically disclaims any other warranties, guarantees, and promises, whether or not stated in full in this document.